Privacy / Legal

Copyright Notices

Copyright © 2012-2013, ALL RIGHTS RESERVED
This site is owned and operated by Visual Graphic Systems Inc. [“VGS”] All materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of VGS, with the exception of some photographic and graphic elements incorporated in VGS designs that are used under license from third parties that hold the copyrights to these images.

All software used on the site is the sole property of VGS or those supplying the software. You may use the content of this site only for the purpose of obtaining information about VGS, shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without VGS Inc.’s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Trademark Notices

The VGS “eyecon” logo, AeroLinea, Concurva, Linea, Variations, CounterToppers, MagaLens, MagIllum , MagAlign, Motivations, Ovations and MagAtrak are federally registered trademarks of Visual Graphic Systems Inc. MagaFrame, RaceTrak, Xpressions, GripFlex, Sign-O-Matic and MenuView are trademarks of VGS. ForeSite is a service mark of VGS. All other trademarks or service marks are property of their respective owners. The use of any VGS trademark or service mark without VGS’ express written consent is strictly prohibited.

Patent Notices

The MagaLens® technology used in many VGS products, including the Concurva®, Linea®, AeroLinea and Variations® series signs, menuboards and displays, are subject to one or more of the patents listed below.

U.S. 6,308,446
U.S. 6,298,591
Europe 875,056
Germany 69,613,857.3
Spain 96938772.9
Sweden 96938772.9
Brazil PI9612440.7
Canada 2,243,256
Mexico 213529
Other Worldwide Patents Pending

The Concurva, AeroLinea, RaceTrak and Xpressions series are subject to one or more of the utility and design patents listed below and are subject to design copyrights.

D435,270
D485,313
D484,544
D586,862
D588,649
D590,892
Other Worldwide Patents Pending

Privacy Statement

At VGS, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Your information will remain confidential and will not be shared with outside vendors.

You may contact the Privacy Officer to access, correct or delete your Personal Information. If necessary, the Privacy Officer will contact another employee to assist in completing your requested task.

If you have any questions or complaints, please contact the Privacy Officer. The Privacy Officer can be reached by telephone at: 1-800-203-0301; by email at: info@vgs-inc.com; or by mail at Visual Graphic Systems Inc., 330 Washington Avenue, Carlstadt, New Jersey 07072, USA. We will address your concern and attempt to resolve any problem.

Information Collection and Use

VGS is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. VGS collects information from our users at several different points on our Web site.

Registration and Online Orders

In order to use parts of this Web site, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest and/or to facilitate the fulfillment and billing of online purchases. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This Web site may contain links to other sites. Please be aware that VGS is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. VGS will automatically send the friend a one-time email inviting them to visit the site. VGS stores this information for the sole purpose of sending this one-time email. The friend may contact VGS at www.VGSonline.com to request the removal of this information from our database.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing.’ To learn more about SSL, follow this link:http://www.verisign.com/products/site/faq/

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our Web site, you can send an email to webmaster@vgs-inc.com.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements that contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the account information page, or by emailing VGS Customer Support.

Notification of Changes

If we decide to change our privacy policy, we will post these changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.


TERMS OF USE

Terms and Conditions

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to VGS indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by VGS. VGS reserves the right to make changes to this site and these terms and conditions at any time.

Disclaimer and Limitation of Liability as to Products Sold

All of VGS products are guaranteed against defects for one year from the date of the invoice. Except as expressly stated herein, VGS makes no representations or warranties, either express or implied, of any kind with respect to products sold by Except as expressly stated herein, VGS expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to VGS arising from any product sold by VGS shall be the price of the product ordered. In no event shall VGS, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, VGS shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. VGS shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, VGS shall immediately issue a credit to your credit card account in the amount of the charge.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that VGS is not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. VGS reserves the right at any time after receipt of your order to accept or decline your order for any reason. VGS reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2,000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Sales Taxes

VGS shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within New York, New Jersey, Kentucky and Connecticut. Each customer shall be solely responsible for all applicable sales, use and other taxes, on orders shipped to any other state.

Jurisdiction and Venue

You agree that any legal action brought against VGS shall be governed by the laws of the State of New York without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the VGS web site shall be an appropriate federal or state court located in Bergan County, New Jersey.